AI Services

Applied AI systems

AI services built for real products.

Capabilities

AI delivery capabilities

Structured around product strategy, workflow automation, retrieval systems, and the engineering layer required to make applied AI useful in production.

01

Capability

AI product strategy

We identify where intelligence should exist in the product, what data is needed, and how the workflow should behave under real operational pressure.

When It Matters

Useful when a team is shaping a first AI feature set or rethinking an existing product around automation and decision support.

02

Capability

Workflow automation

We design and ship systems that reduce manual coordination, structure exceptions, and make business operations easier to review and improve.

When It Matters

Useful when your team needs higher throughput without losing visibility, quality, or human control.

03

Capability

Applied AI systems

From retrieval-based features to agent workflows, we build intelligent capabilities that fit product reality instead of floating above it.

When It Matters

Ideal when AI needs to plug into real permissions, business rules, and product surfaces rather than live in a prototype.

04

Capability

Product design systems

We create clean, high-trust interfaces and design systems that make complex products feel clear, calm, and decision-ready.

When It Matters

Important when the interface needs to support operational work, AI review, and product maturity at the same time.

AI Delivery Models

Different delivery of AI models

Pick the right operating model for your product stage, internal team shape, and data sensitivity.

01 Delivery model

External AI Integration

Fastest path to production

We integrate proven external AI services into your workflows, product surfaces, or internal tools. This is the right option when speed matters most and you want to launch useful AI capabilities without building or operating the full stack yourself.

02 Delivery model

Managed AI Operations

We source, run, and manage it for you

We help select the right vendors, provision services, connect the stack, and manage the operational layer around it: prompts, routing, guardrails, evaluations, usage control, and ongoing optimisation.

03 Delivery model

Private AI Infrastructure

Maximum privacy, control, and independence

For sensitive data, stricter security needs, or long-term platform control, we can design and deploy AI systems in a private environment, including local or isolated infrastructure.

Applied AI

What we do

01

Internal AI copilots

Assistants built around company knowledge, documents, and internal workflows.

02

RAG systems

Retrieval architectures that make internal information searchable, grounded, and useful.

03

Workflow automation

Systems that remove repetitive coordination and support faster execution across teams.

04

LLM integration

Model integration into products and internal software with the right orchestration layer.

05

Agent systems

AI workflows built for structured, multi-step tasks across tools and teams.

06

Governance layer

Evaluation, guardrails, permissions, and observability for reliable production use.

Applied AI in production

AI case studies

RAG, LLM, and agent systems we have shipped for clients, from contract automation to clinical notes.

Operations Platform

Aretai

Problem
Services teams run people, time, projects and invoicing across disconnected tools, so hours slip and invoices go out late.
Solution
One workspace for leave, time sheets, projects, estimates and invoicing, plus an AI agent that audits entries, sends reminders and drafts invoices, on demand or on a schedule.
Read the case study →

IP Automation

IP360

Problem
Contract and talent data arrived in unstructured documents and had to be entered by hand into a legacy system whose business rules were complex and only partly documented. Processing was slow and error-prone.
Solution
A new AI application that ingests documents, extracts contract fields with a hosted LLaMA model and prepares contracts for human review. It connects through backend-only APIs to a stabilised legacy application that remains the system of record.
Read the case study →

Healthcare

ScribeBrain

Problem
Writing clinical documentation by hand took clinicians a lot of time and produced inconsistent notes.
Solution
Frontend and backend development of a mobile platform that generates structured clinical notes in real time, during the consultation.
Read the case study →

Relationship Intelligence

Relin AI

Problem
Professionals miss valuable in-person networking/business opportunities because they rarely know in advance when a key contact will be in the same city.
Solution
A cross-platform mobile app that predicts upcoming proximity with key contacts and helps users plan strategic meetings and keep relationships active.
Read the case study →
TECH STACK

AI-first stack

Hermes Agent Framework (NousResearch)
Parlant
Claude Code
OpenAI Codex
Cursor AI
Multi-model orchestration
AI agent lifecycle management
Icarus Memory Protocol
Vercel AI SDK
Inngest durable workflows
n8n
Tavus
Azure AI Intelligence
LLaMA
Standard Services

Services Built Around the Full Product Lifecycle

The service model covers the early thinking, the product design, the build itself, and the support needed to keep the software useful after launch.

Project discovery and specification

Let us help you prepare a solid project specification and identify high-impact AI use cases that will guide you through the product development process.

UX/UI design

We design modern, responsive interfaces that not only look great but also optimize AI-driven features and ensure seamless user interactions.

MVP development

Step by step, we help you design, develop, and launch a minimum viable product that turns your vision into software your target audience can actually use.

Project / product management

We manage the full lifecycle while ensuring smooth delivery of features, including AI integrations, with clear communication and predictable outcomes.

Custom software development

Customized web app or mobile app solutions that work across the board for an audience of any size.

Post maintenance and support

Providing ongoing support, enhancements, and AI-driven improvements to keep your product competitive, efficient, and future-ready.

How we work

Support Models Shaped Around the Product Stage

Some teams need full delivery ownership. Some need senior team extension. Others need focused product improvement or practical AI integration into an existing system.

Full Product Development

Web, mobile, and AI delivery for teams launching a new product, leading a digital initiative, or expanding an existing product line.

AI Solutions and Integrations

Practical AI features, automations, and integrations added into current workflows and systems without turning the product into an experiment.

Existing Product Improvement

Focused work on a live product, including feature expansion, cleanup, delivery improvements, and AI-enabled upgrades tied to growth.

Team / Staff Augmentation

Senior engineers and AI capability embedded into an existing team to speed up delivery, close gaps, and reduce hiring overhead.

Nearshore AI team

Engineering from Bosnia and Herzegovina

Senior engineers in Sarajevo and Mostar, working in Central European Time for clients across Europe, the USA, and Saudi Arabia.

Engineering hubs
Sarajevo & Mostar
EU working hours, morning overlap with the US East Coast
CET
Founded
2019
Products shipped
27+
Best exporter award, services sector
Polet 2023
Next step

Bring the AI opportunity and the product reality around it

NEWAretai AI agent